The Ladder of Inference, a metaphorical tool developed by Chris Argyris, is a reflective aid that helps us uncover the thinking that led to a conclusion. When we reach a conclusion, we gradually move up this Ladder:
We select from the available pool of data and information.
We interpret and add our own meaning to the data.
We finally reach our conclusion—and the top of the Ladder.

Global Shared Services and Internet Technology: "PeopleSoft CFO Kevin Parker no longer loses sleep wondering how sales forecasts are going in Europe and Asia. But he is still regularly awakened by the nocturnal cries of a toddler." A pleasant comment at the end of a heavy lecture.

Just a nice picture that I flicked from another site.

Kovac's Law - When you dial a wrong number,you never get an engaged one.

O'brien's Variation Law: If you change queues, the one you have left will start to move faster than the one you are in now

Lorenz's Law of Mechanical Repair: After your hands become coated with grease, your nose will begin to itch.

Anthony's Law of the Workshop: Any tool, when dropped, will roll to the least accessible corner

Chandu's law: The forward that you ignored would have better jokes than all the dumb ones you opened and cursed the sender.

One of the many smiles that we helped scuplt. Felt good...
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Tension, complexity, convoluted, intricacy, detail, web, turf wars, self-preservation, labyrinth, fatigue...